Contact
Talk to a real local. Fast.
Call us 24/7 for emergencies, or send an email for quotes and bookings. We typically respond within the hour.
Service hours
Standard bookings: Mon–Sat, 7am – 5pm
Emergency callouts: 24 hours, every day
Service area
Grafton • South Grafton • Junction Hill • Yamba • Maclean • Iluka • Angourie • Ulmarra • Wooli • Lawrence • Palmers Island • Townsend • Gulmarrad • Clarence Valley
Booking a plumber in Grafton
For anything urgent, call us — phones are answered 24 hours a day by a licensed plumber, not a message service. For quotes, planned work and general bookings, the form is usually the quickest path: tell us the suburb, the type of property and what is happening, and we will come back to you with a time and an upfront price. Every enquiry submitted here is confirmed by email, and we aim to respond within 24 hours (far sooner during business hours).
What to tell us when you call
The more detail we have, the more accurately we can quote and the more likely we are to arrive with the right part on board. Useful things to mention: whether water is still running or has been isolated, the age and brand of a hot water unit, whether a blockage affects one fixture or the whole house, and whether the property is a rental, holiday let or strata unit so we can sort access and approvals in advance.
Emergencies we attend day and night
Burst and leaking pipes, sewage overflows, blocked toilets in a single-bathroom home, no hot water in winter, suspected gas leaks and storm-related flooding are all treated as emergencies. If you can smell gas, leave the building, avoid switches and flames, and call us from outside. For water leaks, shut the main off at the meter if you can safely reach it — then call and we will talk you through the rest.
Where we travel
We are based in Grafton and service the whole Clarence Valley: South Grafton, Junction Hill, Ulmarra, Lawrence, Maclean, Townsend, Palmers Island, Gulmarrad, Yamba, Angourie, Iluka and Wooli. Travel is included in the price we quote — no surprise distance surcharges on the invoice.