About us
A local family business plumbing the Clarence Valley.
Steins Plumbing & Gas is a locally owned and operated plumbing and gas fitting business based in Grafton, NSW. We started with a simple idea — that the people of the Clarence Valley deserve a plumber who picks up the phone, turns up when they say they will, and does the job properly the first time.
Years on, that's still how we run every callout. Whether it's a quick washer change in South Grafton or a full bathroom rough-in for a new build in Yamba, our team brings the same care, attention and pride to the work.
We're licensed, fully insured, and proud to live and work in the same community we service. Most of our work comes from word-of-mouth and repeat customers — and we like it that way.
Licensed & Insured
Full NSW plumbing and gas licensing, public liability and workers comp.
Family-Run
Local, family-owned, with a stake in the community's reputation.
Quality Workmanship
Done right the first time, backed by our written guarantee.
Long-term Relationships
We're the plumber you call again — and recommend to your neighbours.
Grafton's highest-rated plumbers
We hold a 5.0 star rating from more than 70 reviews — the strongest review record of any plumber in Grafton and the wider Clarence Valley. Those reviews are not from marketing campaigns; they come from homeowners, landlords, builders and business owners we have looked after, often for years. Reputation is the only advertising that matters in a town this size, and we protect it on every job.
What you can expect when you call
A licensed plumber answers the phone — not an overseas call centre or an answering service. We ask enough questions to understand the problem, give you a realistic arrival window, and tell you straight away if there is something simple you can do in the meantime, like isolating the water at the meter or shutting down a leaking hot water unit.
On site, we diagnose before we quote. You get a clear, upfront price for the work — not an open-ended hourly rate — and we explain the options where there is more than one sensible path. If a repair will buy you five more years, we will say so instead of pushing a replacement. When we finish, the area is left clean and the work is flow-tested and, where relevant, certified.
Licensed, insured and compliant
Steins Plumbing & Gas holds full NSW plumbing, drainage and gas fitting licences and carries public liability insurance and workers compensation. Gas installations are pressure-tested and issued with the correct compliance certificates, backflow devices are tested and registered, and all work is completed to the Plumbing Code of Australia and AS/NZS 3500. That paperwork matters when you sell, insure or lease a property — and we hand it over without being asked.
Who we work for
Our work splits fairly evenly between homeowners, rental and holiday properties, and commercial or strata premises. We handle everything from a dripping tap in Junction Hill to a full bathroom rough-in for a new build in Yamba, drain camera inspections for pre-purchase reports, gas cooktop installs, hot water changeovers and stormwater drainage after the Clarence Valley's heavier downpours. One licensed local team covers all of it.
Because we live here, we know the local building stock: the old clay sewer joints under Grafton's established streets, the salt exposure on coastal fixtures at Yamba, Iluka and Angourie, and the tank and pump setups on rural blocks around Lawrence and Ulmarra. That knowledge shortens diagnosis time and makes repairs last.
Looking for a Reliable Plumber in Grafton?
Whether it's an emergency repair, a gas installation or ongoing plumbing maintenance, Steins Plumbing & Gas is ready to help with fast, reliable service across Grafton, Yamba and the Clarence Valley.